Renfe

Privacy policy

Pursuant to that which is provided for in the Personal Details Protection Act of Parliament 15/99 of 13th December 1999, Renfe-Operadora hereby informs you that the personal details you provide during the registration process, or thereafter, will be entered on an automated file of personal data kept under the liability of RENFE-Operadora.

This is file is used for customer management, to provide the services you access through our website, the sale and forwarding of tickets, the obtaining of diverse statistics and the carrying-out of market studies.

Moreover, and solely in the event that you so authorise during the registration process, aforesaid data can be used by Renfe-Operadora to send advertising and information on Renfe-Operadora, or by third parties with which Renfe-Operadora has entered into corresponding agreements, to offer you promotions, updates, novelties and other special offers related to the travel, and associated services, sector that we feel that may of interest to you.

Renfe-Operadora hereby informs you that you have the right to access, modify, cancel and update your personal details, as well as to object to the processing of same, in accordance with that which is provided for in the applicable regulations, by means of sending a letter to this effect addressed to: Renfe-Operadora, Atención al Cliente, Avda. Ciudad de Barcelona 6, 28007, Madrid

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