Renfe

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Pay with Paypal

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You can pay quickly and safely with your Paypal account.

After selecting this payment option, recognisable in the purchase process, on our website, you will be redirected to Paypal to continue the regular protocol with this purchase method: enter your username and password, and then confirm the payment.

After this transaction concludes, you will be automatically redirected back to Renfe to confirm the purchase.

What can I buy with Paypal?

  • Any national journey.
  • Youth Cards.

Ticket changes

  • Only tickets purchased using Paypal may be exchanged/changed with this payment method.
  • During the process, Renfe will first refund the amount for the tickets that you wish to change to the user's Paypal account and then charge for the new tickets.
  • RenfeTicket only admits zero-cost exchanges, i.e., exchanging tickets with the same price.

Cancellation

  • Tickets and pass validations can be cancelled with Paypal.
  • The refund will be sent to the Paypal account that originally purchased the cancelled item.
  • The terms and conditions for cancellation will be the same as for all other web-based payment methods, applying the penalties corresponding to each case.

Query

  • Tickets paid for with Paypal can be checked in "My Journeys".
  • RenfeTicket also displays the tickets purchased with this payment method.

Passes

  • Passes can also be purchased via Paypal with no restrictions.
  • Pass validations with supplements can also be paid for with Paypal.
  • RenfeTicket admits validations and cancellations without surcharge for passes acquired on the website and paid via Paypal.

Available channels and transactions

Renfe.com

  • Purchase of tickets, passes and Youth Cards.
  • Pass validation.
  • Cancellation of tickets, passes and Renfe Cards.
  • Change of tickets and de-validation of passes.
  • Reprints and journey query.
  • Automatic compensations.

Renfe Ticket App

  • Ticket sales.
  • Pass validation.
  • Cancelling tickets.
  • Changing tickets.
  • Pass de-validation.

Travel agencies

  • Pass validation.
  • Ticket and pass cancellation.
  • Change of tickets and de-validation of passes.
  • Reprints and journey query.

Ticket windows

  • Pass validation.
  • Cancellation of tickets, passes and Renfe Cards.
  • Changing tickets.
  • Pass de-validation.
  • Reprints and journey query.

Self-service Machines

  • Cancellation.
  • Ticket change, only at 0 cost (same ticket prices).
  • Reprint.

Select the "Paypal" option appearing on the payment method screen.

Screen to select payment with PayPal

Additional information