Renfe

Payment with PayPal

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You can purchase tickets quickly and securely using your PayPal account.

After selecting this easily identifiable payment option on our website during the purchasing process, you will be redirected to PayPal to follow the usual process for this payment method: entering your user name and password, and confirming payment.

After completing this operation, you will be automatically returned to the Renfe website where you will be able to confirm your purchase information.

What can I purchase with PayPal?

  • Any journey in Spain.
  • The Youth card.

Changing tickets

  • You can use PayPal to change tickets purchased using this payment method.

  • During the process, Renfe will first refund the costs of the tickets you wish to change to your PayPal account and then charge for the new tickets.

  • At RenfeTicket, you can only make changes that do not involve additional charges, that is, you can only exchange tickets for new ones with the same price.

Cancellation

  • You can cancel tickets and bookings made with multi-tickets and paid for using PayPal.

  • The refund will be made to the PayPal account used to pay for the cancelled ticket.

  • The cancellation terms shall be the same as for all other online payment methods, with the penalties corresponding to each case..

Consultation

  • Tickets paid for using PayPal can be consulted in "Mis Viajes" (My Journeys).

  • RenfeTicket can also show tickets purchased using this payment method.

Multi-Tickets

  • Multi-Tickets can be purchased without restriction through PayPal.

  • In addition, Multi-Ticket bookings that require a supplement can be paid for using PayPal.

  • At RenfeTicket, you can create and cancel bookings free of charge if the Multi-Ticket was purchased through the website and paid for using PayPal.

Available channels and operations

At renfe.com

  • Sale of tickets, multi-tickets and the Youth card.
  • Multi-ticket bookings.
  • Cancellation of tickets, multi-tickets and the Youth card.
  • Changes to tickets and cancellation of multi-ticket bookings.
  • Printing and consultation of journeys.
  • Automatic compensation.

With the RenfeTicket application

  • Ticket sales.
  • Multi-ticket bookings.
  • Cancellation of tickets.
  • Ticket changes.
  • Cancellation of multi-ticket bookings.

At travel agencies

  • Multi-ticket bookings.
  • Cancellation of tickets and multi-tickets.
  • Changes to tickets and cancellation of multi-ticket bookings.
  • Printing and consultation of journeys.

At ticket windows

  • Multi-ticket bookings.
  • Cancellation of tickets, multi-tickets and the Youth card.
  • Changes to tickets, at no charge (when ticket prices are equal).
  • Cancellation of multi-ticket bookings.
  • Printing and consultation of journeys.

Self-Service Machines

  • Cancellation.
  • Changes to tickets, at no charge (when ticket prices are equal).
  • Printing.

You must select the "PayPal" option on the payment method screen.

You must select the

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