Renfe

Buscar en Irene de Renfe

Madrid Puerta de Atocha Boarding Area

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GROUND FLOOR - High Speed, boarding zone for the following trains:

  • AVE Madrid-Alicante.
  • AVE Madrid-Valencia.
  • Avant Madrid-Ciudad Real-Puertollano and Madrid-Toledo.

UPPER FLOOR - High Speed, boarding zone for the following trains:

  • AVE Madrid – Barcelona – Figueres – international branch with France.
  • All links between Madrid and Andalusia on the different AVE and Long Distance services.

Passengers can reach these floors from the tropical garden or the Cercanías suburban train station.

GROUND FLOOR - Long Distance (between the Cercanías and High Speed zones), boarding area for the following Alvia and AV City trains:

  • Alvia Gijón – Alicante.
  • Alvia Gijón – Oropesa.
  • Alvia Santander – Alicante.

Location

Located on the ground floor of the station at the same level as the platforms, the boarding lounge has a Renfe area, a space reserved for first class customers as a supplement to the services offered at the Club Lounge on the top floor.

The Last Minute Point is located near the Renfe area to help urgent processing related to ticket changes (times or class), cancellations or situations such as missing a train. There is also a Club Lounge and two nearby last minute points on the top floor to help passengers.

There are also plenty of places in these areas for shopping or eating.

Map

On the ground floor of the station at the same level as the platforms.

Additional information