Renfe

Tarjeta Plus Card Pass

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This is a non-transferrable, named and personal pass with which passengers can purchase 30, 35, 40, 45 or 50 journeys between any two specific stations on all Avant services.

This pass offers a reduced price on the General/Base fare based on the journey and number of trips purchased.

The discount cannot be used in conjunction with others, except for Large Family discounts.

Although its validity period is 6 months from the date of purchase, all the journeys must be used in a maximum of 30 days from the first validated booking.

Sales Channels for Passes

Ticket offices at Stations, Ceuta Sales Office, www.renfe.com, Travel Agencies in person and Telephone Sales - Renfe Contigo 912 320 320.

Pass Cancellation

It may only be cancelled at no cost provided it has not been used.

If the pass has been used for any transaction but no journey has been made on it, it may be cancelled with payment of a cancellation fee of 15% of the Pass price.

Ticket offices at Stations can be used to cancel the Pass purchased through any of the sales channels.

Passes purchased at Travel Agencies can only be cancelled via this channel.

Validation of the booking

Each journey must be validated; max. one passenger per train and day.

Sales Channels for booking validation

Ticket offices at Stations, Ceuta Sales Office, www.renfe.com, Travel Agencies in person, Telephone Sales – Renfe Contigo 912 320 320, Renfe Ticket and Multiproduct Self-Service Machines.

Changes

The booking validation cannot be changed.

Cancellation

A booking validation can be cancelled at no cost.

Passengers need to show the Tarjeta Plus Card Pass alongside the booking validation and valid documents proving they are eligible for the discounts, and keep them until the end of the journey. In addition, they must have their identity document with them.

Additional information