Renfe

Promo+ Ticket

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This offer is based on a dynamic pricing system with heavy discounts on AVE and Larga Distancia (Long-Distance) trains on domestic journeys, which are set depending on the train, date of travel and advance purchase, and without lowering any quality standards.

Ticket prices can be up to 65% cheaper than the General Fare, and are available at www.renfe.com, Renfe Ticket, Travel Agencies in person and online.

These tickets are available at Ticket offices at Stations, Ceuta Sales Office, www.renfe.com, Telephone Sales and Multiproduct Self-service Machines with a maximum discount of 35% off the General fare.

These discounts cannot be used in conjunction with others except for the Large Family discount and those specifically indicated in the ticket’s terms and conditions.

Changes

If passengers wish to change the ticket, a change fee of 20% of the original ticket price will apply. In addition, passengers will pay the difference between the two tickets if applicable.

In both instances, if the changed ticket is cheaper, 15% will be discounted from the price difference after any applicable change fees are applied.

Cancellations

Cancellations are allowed, with a fee of 30% of the ticket price.

Missed Trains

In the case of trains that are missed for causes not attributable to Renfe, those passengers who have arrived at the departure station at least 30 minutes before the scheduled train departure time will be given the option to travel on the next train with available seats, under the terms and conditions specified by Renfe.

Passengers will need to pay 20% of the new ticket price based on the General fare, if they travel in the same class – or lower – as that of the original ticket.

Select Seat

It is not possible to select from the seat map.

Passengers need to show the ticket alongside valid documents proving they are eligible for the discounts, and keep them until the end of the journey. In addition, they must have their identity document with them.

Additional information