Renfe

Promo+ ticket

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For AVE and Larga Distancia

The "Promo +” ticket uses a dynamic pricing system to allow discounts of up to 65%, depending on the train and the time of purchase, on all seats and berths on Ave and Larga Distancia services, with different levels of discounts on the General/Base Price.

Changes

  • The customer will pay a change fee of 20% of the original ticket price. If the price of the new ticket is higher, the customer will pay the difference.

Cancellations

  • There is a cancellation fee of 30% of the ticket price.

Seat selection

Seat selection is not allowed.

Sales Channels

  • Ticket windows at stations, Travel Agencies, Virtual Agencies and the Renfe website.

Missed Trains

  • In the case of trains that are missed for causes not attributable to Renfe, those customers who have arrived at the departure station at least 30 minutes before the scheduled train departure time will be given the option to travel on the next train with available seats, under the terms and conditions specified by Renfe. The charge will be 20% of the General/Base ticket price, provided the customer travels in the same class – or lower – as that of the original ticket.

Club Lounges

This ticket, business class, entitles customers to use the Club Lounge, under the specified terms and conditions.

Free parking benefit

Regardless of the class and train, these tickets do not include these benefits.

This discount cannot be used in conjunction with any other offer, except where specified in the terms and conditions.

More information

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