Renfe

Multiple Purchase

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Aimed at passengers who regularly use the train for their journeys on all AVE, Larga Distancia (Long-Distance), Avant, and Media Distancia Convencional (Conventional Mid-Distance) services for all classes and seats.

Passengers can purchase up to three destinations in a single transaction - the first and last being the same.

The applicable discount is 20% for each journey off the General/Base fare set for each one.

This discount cannot be used in conjunction with others except for the Large Family discount and those specifically indicated in the ticket’s terms and conditions.

Valid for one year, including the ticket purchase date.

Sales channels

Ticket offices at Stations, Ceuta Sales Office, www.renfe.com, Travel Agencies in person and online, and Telephone Sales - Renfe Contigo 912 320 320.

Changes

The tickets can be changed in their validity period, as long as the offer is still valid and the departure and arrival stations remain the same. This transaction is free.

When the price of the new ticket is higher, passengers pay the difference.

If the new ticket is cheaper, 15% will be discounted from the price difference.

Cancellations

Each journey leg can be cancelled individually, at a cost of 40% of the price of the ticket cancelled.

If all three legs are cancelled at the same time, the cancellation fee is 15% of the price of the cancelled tickets.

Missed Trains

In the case of AVE or Larga Distancia (Long-Distance) trains that are missed for causes not attributable to Renfe, those passengers who have arrived at the departure station at least 30 minutes before the scheduled train departure time will be given the option to travel on the next train with available seats, under the terms and conditions specified by Renfe.

This will be at no extra cost to passengers, as long they travel in the same – or a lower – class as that of the original ticket.

Further information:

Multiple purchase does not apply for departure and arrival stations located in the same Cercanías (commuter) hub.

All stations in a single city are deemed the same for the journey transfer process. It can therefore be done to/from any of them regardless.

For these purposes, the following shall be deemed the same station:

  • Antequera, Antequera – Santa Ana and Bobadilla.
  • Segovia and Segovia Guiomar.
  • Tarragona and Camp de Tarragona.
  • Figueres and Figueres Vilafant.
  • Huesca – Tardienta.
  • Villena – Villena A.V. and Elda Petrer.

Passengers need to show the ticket alongside valid documents proving they are eligible for the discounts, and keep them until the end of the journey. In addition, they must have their identity document with them.

Additional information