Renfe

Buscar en Irene de Renfe

Return ticket

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This offer is aimed at people making return journeys using the same two stations as points of departure and arrival within a maximum period of a calendar year, from the date of purchase of the ticket.

The discount is 20% off the General/Base fare for each journey and AVE, Larga Distancia (Long-Distance), Avant, and Media Distancia Convencional (Conventional Mid-Distance) services can be combined in all classes and for all seats.

This discount cannot be used in conjunction with others except for the Large Family discount and those specifically indicated in the ticket’s terms and conditions.

The return journey must be validated at the time of purchasing the outward ticket, although it can be changed subsequently.

Sales channels

Ticket offices at Stations, Ceuta Sales Office, www.renfe.com, Travel Agencies in person and online, Telephone Sales - Renfe Contigo 912 320 320, Renfe Ticket and Multiproduct Self-Service Machines located in stations.

Changes

The tickets can be changed in their validity period, as long as the offer is still valid and the departure and arrival stations remain the same. This transaction is free.

When the price of the new ticket is higher, passengers pay the difference.

If the new ticket is cheaper, 15% will be discounted from the price difference.

Cancellations

Each journey leg can be cancelled individually, at a cost of 40% of the price of the ticket cancelled.

If both legs are cancelled at the same time, the cancellation fee is 15% of the price of the cancelled tickets.

Missed Trains

In case of Ave or Larga Distancia trains that are missed for causes not attributable to Renfe, those passengers who have arrived at the departure station at least 30 minutes before the scheduled train departure time will be given the option to travel on the next train with available seats, under the terms and conditions specified by Renfe. This will be at no extra cost to passengers, as long they travel in the same – or a lower – class as that of the original ticket.

Passengers need to show the ticket alongside valid documents proving they are eligible for the discounts, and keep them until the end of the journey. In addition, they must have their identity document with them.

Additional information