Renfe

Tarjeta Dorada

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This card can be purchased by the over-60s, benefit claimants and people with severe disabilities that have the right to discounts as per the established conditions.

Aimed atDocumentation
Aimed at the over-60s. DNI, NIE (ID cards) or Passport.
Spanish Social Security benefits claimants over the age of 18 who have a permanent, total or absolute physical or mental impairment or severe disability. Document certifying the pension/benefit status of each of the aforementioned situations.
State employee benefit recipients and retired military personnel over the age of 18 who have a permanent disability or are otherwise unfit for work.
People with a disability equal to or above 65%. They may be accompanied by someone who will benefit from the same economic conditions as the main passenger. Certificate, Disability Card or certifying document issued by the relevant regional or national body.

The Tarjeta Dorada is named and non-transferrable, costs 6 euro for passengers and must be accompanied by the corresponding ticket.

It is valid every day of the week, for a period of 12 months from the date of issue. Those issued by banks may last for longer.

The Tarjeta Dorada discounts apply to the General/Base fare for all classes and seats on AVE, Larga Distancia (Long-Distance), Avant, and Media Distancia Convencional (Conventional Mid-Distance) and Feve services.

Discounts

Days of the week
Service Mon Tue Wed Thu Fri Sat Sun
Ave and Larga Distancia (Long-Distance) 40% 25%
Avant 25% 40%
Media Distancia Convencional (Conventional Mid-Distance) 40%
Cercanías (Commuter) 40%
Feve 50%

This discount cannot be used in conjunction with others except for the Spanish Large Family discount and those specifically indicated in the ticket’s terms and conditions.

Sales channels

The Tarjeta Dorada may be purchased at Ticket offices in Stations, Ceuta Sales Office and Travel Agencies in person

Depending on the service type, tickets linked to this discount can be purchased at Ticket offices at Stations, Ceuta Sales Office, Renfe.com, Travel Agencies in person and Online, Telephone Sales, Renfe Ticket, Multiproduct Self-service Machines, and Cercanías (Commuter) and Feve Self-service Machines

Changing tickets

  • The ticket can be changed for the same day at no cost, within its period of validity.
  • If passengers wish to change the ticket for another day, they will pay a change fee of 10% of the original ticket price. On Media Distancia Convencional (Conventional Mid-Distance) trains, a minimum 1€ fee per ticket applies.

When the price of the new ticket is higher, passengers pay the difference.

If the changed ticket is cheaper, 15% will be discounted from the price difference after any applicable change fees are deducted.

Any change to the cardholder's ticket means the companion's ticket must be changed too.

Ticket cancellations

Cancellations are allowed, with a fee of 15% of the ticket price.

Any cancellation of the cardholder's ticket means the companion's ticket must be cancelled; the latter can be cancelled separately.

Missed Trains

In the case of AVE or Larga Distancia (Long-Distance) trains that are missed for causes not attributable to Renfe, those passengers who have arrived at the departure station at least 30 minutes before the scheduled train departure time will be given the option to travel on the next train with available seats, under the terms and conditions specified by Renfe.

Passengers will need to pay 20% of the new ticket price based on the General fare, if they travel in the same class – or lower – as that of the original ticket.

Damage, theft or loss of the Tarjeta Dorada

A duplicate will be issued as long as the card was issued or registered at Ticket offices in Stations with the booking sales system, except where uploaded to the personal contactless card (TSC) “Renfe&Tú”, in which case another TSC must be purchased and the Tarjeta Dorada with its validity period added to it at no cost. Feve replaces lost Tarjeta Dorada cards at no cost.

Passengers need to show the ticket alongside valid documents proving they are eligible for the discounts, and keep them until the end of the journey. In addition, they must have their identity document with them.

Additional information