New stations: Barcelona Sants, Alicante/Alacant, Toledo, Ciudad Real, València Joaquín Sorolla and Cáceres!

With our appointment service, you don't have to wait in a queue when you go to the station.

Ask for an appointment for those stations that provide this service. You can also check, modify or cancel a previously obtained appointment from any mobile device.

See what stations have the Appointment Service and what kind of arrangements you can make.


In what stations can I ask for this service?


The Appointment service is now available at the following stations:

  • Alicante/Alacant
  • Barcelona Sants
  • Cáceres
  • Ciudad Real
  • Córdoba
  • Granada
  • Madrid Chamartín - Clara Campoamor
  • Madrid Puerta de Atocha - Almudena Grandes
  • Málaga María Zambrano
  • Seville Santa Justa
  • Toledo
  • València Joaquín Sorolla

It will also be available at the following stations in the near future:

  • A Coruña
  • Madrid - Atocha Cercanías
  • Ourense
  • Pontevedra
  • Santiago de Compostela
  • Seville San Bernardo
  • Vilagarcía de Arousa
  • Vigo Urzaiz



What arrangements can I make?


You can request an appointment for the following formalities:

  • Ticket purchase (not valid for trains departing the same day as the appointment, select the option "I am travelling on other dates")
  • Tarjeta Dorada Card Application