12 May 2023

Renfe will amend existing contracts with online and offline travel agencies and third-party ticketing platforms to allow them to:

  • Apply and advertise discounts on the price of Renfe’s tickets for commercial services, while maintaining Renfe’s income unchanged, and
  • Advertise their services through affiliates’ websites without needing prior authorisation from
    Renfe. Travel agencies and third-party ticketing platforms and their affiliates will still have to comply with Renfe’s distinctive signs and Brand Manual.

Travel agencies and third-party ticketing platforms will in the coming days receive a communication with the announced contract amendments.

The new measures will apply to all future contracts that Renfe concludes with travel agencies and third-party ticketing platforms. Interested travel agencies and third-party ticketing platforms may contact Renfe’s commercial team at agencias@renfe.es to receive the new template agreement.