Send us any suggestions, complaints or comments about our Cercanías Bilbao services using this form.

 

Contact numbers

Contact us by phone at the following numbers:

  • Customer Service Office: 944 879 222 - 912 320 320
  • Commercial information: 944 879 186
  • School Group Coordination: 944 879 186
  • Lost Property: 944 879 460

Helpline - Monday to Thursday: 9:00 - 14:00 and 16:00 - 18:00; Friday: 9:00 - 14:00


If you prefer, you can write to us:

Renfe Cercanías (Commuter) Bilbao
clientebilbao@renfe.es
Plaza Circular, 2 - 2º piso
48008, Bilbao