Contact numbers

Contact us by phone at the following numbers:

  • Information (24 hours a day): 912 320 320
  • Freephone Accessibility. Request assistance to the station's platform service: +34 900 920 922. Only access for people with reduced mobility during station staff service hours. Stations with platform: Cercedilla, Las Margaritas, La Serna, Príncipe Pío, Torrelodones and Zarzaquemada.
     

Lost property

  • Location: Nuevos Ministerios station
  • Telephone: 91 506 69 69
  • Times: Monday to Friday from 07:00 to 22:00. Saturdays, Sundays and bank holidays from 10:00 to 22:00.

  

If you prefer, you can write to us:

Renfe Cercanías Madrid
Avenida Ciudad de Barcelona, 8 - 3ª
Edificio Anexo a la Estación de Renfe
28007, Madrid