Purchasing your ticket to travel with Renfe couldn't be easier. Different sales channels and payment methods are available, so you can choose the ones that suit you best at all times.
Remember that by purchasing on www.renfe.com and theRenfe app, you will have access to discounts and not be charged administration fees.
If you purchase your tickets at renfe.com you will be able to access all the offers with no administration fees. You can pay for your tickets with debit/credit cards (MasterCard, Visa and American Express), PayPal, Bizum, Renfecitos (Renfe points), Google Pay and Apple Pay.
Use the Renfe application to buy tickets quickly and easily and without administration fees. Download the application to iPhone, Android and Huawei, register on renfe.com and access all of its features: buy and manage your trips, check schedules, the punctuality of trains or your Más Renfe loyalty programme Renfecitos (Renfe points).
Personalised attention 24 hours a day, every day of the week. Buy your Renfe tickets via 912 320 320 and choose where to receive them: on your smartphone, at home, in the office, at your beach house, in the village, etc. And how to pay for them: By redeeming your Renfecitos (Renfe points), credit or debit card, or in cash if we send them to you by post.
The staff at stations with Renfe service can be found at the ticket offices for the purchase and management of tickets, as well as consultation and customer service.
If you prefer to buy or manage your tickets on your own, you can use the self-service machines distributed across the station. Payment, if applicable, must be made by credit/debit card.
Come to your trusted agency to make your purchases and train travel arrangements.
Press release of 12 May 2023: Renfe will amend its existing and future contracts with third-party travel agencies and ticketing platforms. See all the information.
All tickets for travelling on AVE and Larga Distancia (long-distance high-speed) trains have the passenger's name on them. Do not forget to bring a valid identity document with a photograph (national ID card, driver's licence, residence card or a passport). Identity checks may be carried out during the
check-in process or on board trains.
Exceptionally, you can pay for your trip, seat type or extend your travel on board the trains that allow it.