If you are travelling from 25 January 2027 onwards, find out about the updates to our tickets, the terms and conditions and available add-ons. Compare the different options and discover the new advantages for travelling with greater flexibility. More information.

Compare all the details of the Básico, Elige Estándar, Elige Confort and Prémium tickets in the table below. We improve the ticket change conditions and offer you add-ons to give you more flexibility. Remember that you will get the best deal if you buy your ticket in advance.
 

 BASICCHOOSE ESTÁNDARELIGE CONFORTPRÉMIUM
Type of seatEstándarEstándarXL ConfortXL Confort
Changes
You will be asked to pay for the difference in price, if any		✔️ Add-on: 10 €✔️ First change free✔️ First change free✔️ Unlimited free changes
Cancellation✖️ Not included✔️ Refund of 70% of the amount✔️ Refund of 70% of the amount✔️ Refund of up to 100%
Change ticket holder✔️ Cost €40✔️ Cost €20✔️ Cost €20✔️ Included
Changes due to missed trains✖️ Not included✔️ Fee: 30% of new ticket price✔️ Fee: 30% of new ticket price✔️ Included
Access to Club Lounges✖️ Not included✖️ Not included✖️ Not included✔️ Included
Seat selection
Choose the type of seat you wish to travel in		✔️ Add-on: 5 €✔️ Add-on: 5 €✔️ Add-on: 5 €✔️ Included
Pets weighing up to 10 kg
In a pet carrier		✔️ Add-on: 10 €✔️ Add-on: 10 €✔️ Add-on: 10 €✔️ Included
Dogs weighing up to 40 kg
Without a carrier		✖️ Not included✔️ Add-on: 40 €✖️ Not included✖️ Not included
Unlimited free changes
All changes are free You will be asked to pay for the difference in price, if any.		✖️ Not included✔️ Add-on: 5 €✔️ Add-on: 5 €✔️ Included
Puente AVE (high-speed)
Bring forward or delay your departure for free, on the date of departure, without paying the price difference		✖️ Not included✔️ Add-on: 5 €✔️ Add-on: 5 €✔️ Included
Full refund
Cancel your ticket up to 7 days before the date of departure and receive a full refund (or 95% if the ticket is cancelled within 6 days before the date of departure).		✖️ Not included✔️ Add-on: 5 €✔️ Add-on: 5 €✔️ Included
Superflex Pack 3-in-1!
Includes: Unlimited free exchanges + Puente AVE (high-speed) + Full refund		✖️ Not included✔️ Add-on: 10 €✔️ Add-on: 10 €✔️ Included
Food and drinks on board
Available in the cafeteria for Básico tickets and Elige tickets / Served at your seat for Elige Confort tickets and Premium tickets		✔️ Add-on: from €11.35✔️ Add-on: from €11.35✔️ Add-on: from €11.35✔️ Included
  • The changes and cancellations add-ons (Unlimited free changes, Puente AVE (high-speed), Full Refund and Superflex pack) can only be purchased at the time of purchase of the ticket and are not available for Básico tickets. Choose an Elige or Prémium ticket to enjoy a greater flexibility.
  • All tickets can be cancelled free of charge within 2 hours after purchase.
  • All AVE (high-speed) and Larga Distancia (long distance high-speed) tickets are individual tickets with the passenger's name on, so we can contact you if needed. When you are travelling, do not forget to bring a valid ID document with a photograph (national ID card, driver's licence, residence card or a passport). Identity checks may be carried out during the check-in process or on the train.

If you travel on AVE (high-speed) or Larga Distancia (Long Distance) trains, your ticket includes the Combined Suburban Trains, which allows you to travel on Cercanías (Commuter) (Suburban), Rodalies (Commuter) and the Alicante TRAM network. You can use the Combinado Cercanías (Commuter) from 4 hours before departure and up to 4 hours after arrival at your destination.

Purchase your Combined Suburban ticket at self-service machines and ticket offices, scanning the barcode or entering the numeric code on your ticket. At stations in Cercanías (Commuter) hubs in Madrid, Malaga, Valencia and Murcia/Alicante, you can access the Cercanías (Commuter) network directly by scanning the two-dimensional barcode on your AVE (high-speed) or Larga Distancia (Long Distance) ticket at the turnstiles, so you do not have to wait at self-service machines or ticket offices.