Main Office Adif ACERCA
Glorieta de Carlos V, s/n
Estación de Madrid Atocha Cercanías
This is the specialised and personalised office for people with disabilities or reduced mobility travelling by train. This office can provide travellers with adapted telephone and remote control devices, induction loop systems and brochures in accessible formats. It also has an accessible computer.
This office is at your disposal to inform you and manage your trip in the most appropriate way if you have any special needs.
Likewise, if you wish to travel to a destination not listed in this guide, please contact us, we will study your case and depending on the accessibility of the trains and facilities, we will provide you with a travel alternative. We will do everything possible to organise your trip and ensure your safety and comfort with a top-quality service.