CHECK WHAT EACH TICKET INCLUDES AND THE ADD-ONS YOU CAN INCLUDE TO UPGRADE YOUR TRIP

Compare all the details of the Básico, Elige Estándar, Elige Confort and Prémium tickets in the table below. We improve the ticket change conditions and offer you new add-ons to give you more flexibility. Remember that you will get the best deal if you buy your ticket in advance.

 

ALL TICKETS INCLUDE THESE SERVICES:

ON-BOARD SERVICES

LAND SERVICES

3 items of luggage

Customer Service Office

Punctuality commitment

Last-minute points

Audio and video on-board (except for Intercity)

Self-service Machines

WiFi (PlayRenfe on AVE (high-speed) trains)

Assistance for people with reduced mobility

Silent carriage (AVE (high-speed)/Euromed)

Combinado Cercanías

Cafeteria / mobile bar service

Earning Renfe Points

PLEASE BEAR IN MIND THAT:

  • The changes and cancellations add-ons (Unlimited free changes, Puente AVE, Full Refund and Superflex pack) can only be purchased at the time of purchase of the ticket and are not available for Básico tickets. Choose an Elige or Prémium ticket to enjoy a greater flexibility.
  • All tickets can be cancelled free of charge within 2 hours after purchase.
  • All AVE and Larga Distancia (long distance high-speed) tickets are individual tickets with the passenger's name on, so we can contact you if needed. When you are travelling, do not forget to bring a valid ID document with a photograph (national ID card, driver's licence, residence card or a passport). Identity checks may be carried out during the check-in process or on the train.

If you travel on AVE (high-speed) or Larga Distancia (Long Distance) trains, your ticket includes Combinado Cercanías, which will allow you to travel on Cercanías (Suburban), Rodalies (Commuter) and the Alicante TRAM network. You can use the Combinado Cercanías from 4 hours before departure and up to 4 hours after arrival at your destination.

Purchase a Combinado Cercanías ticket at self-service machines and station ticket offices, scanning the barcode or entering the code on your ticket. At stations in Cercanías hubs in Madrid, Malaga, Valencia and Murcia/Alicante, you can access the Cercanías network directly by scanning the two-dimensional barcode on your AVE (high-speed) or Larga Distancia (Long Distance) ticket at the turnstiles, so you do not have to wait at self-service machines or ticket offices.