Where can I buy the ticket?

Purchasing your ticket to travel with Renfe couldn't be easier. Different sales channels and payment methods are available, so you can choose the ones that suit you best at all times.

Remember that by purchasing on www.renfe.com and app Renfe you will have access to discounts and not be charged administration fees.


On Renfe's website

If you purchase your tickets at renfe.com you will be able to access all the offers with no administration fees. You can pay for your tickets with debit/credit cards (MasterCard, Visa and American Express), PayPal, Renfe Points, Google Pay and Apple Pay.


At Renfe application

Purchase through Renfe quickly and easily and without administration fees. Download the application for iPhoneAndroid and Huawei, sign up for renfe.com and access all its features: buy and manage your trips, check schedules, the punctuality of trains or your Más Renfe (loyalty programme) programme points.


Through telephone sales

Personalised attention 24 hours a day, every day of the week. Buy your Renfe tickets via 912 320 320 and choose where to receive them: on your smartphone, at home, in the office, at your beach house, in the village, etc. And how to pay for them: redeeming Más Renfe points, credit or debit card, or cash if we send them to you by post.


At the station

The staff at stations with Renfe service can be found at the ticket offices for the purchase and management of tickets, as well as consultation and customer service.

If you prefer to buy or manage your tickets on your own, you can use the self-service machines distributed across the station. Payment, if applicable, must be made by credit/debit card. 


Travel agencies

Come to your trusted agency to make your purchases and train travel arrangements.

NEW! 12 May 2023: Renfe to change its current and future contracts with travel agencies and third-party ticketing platforms. More information.




Tickets to travel on Ave and Long Distance trains are nominative. Do not forget to take with you a valid proof of identity with a photograph (DNI, Driving License, Residence Card or Passport). Identity checks can be performed during the check-in process or on board the trains.

Exceptionally, you can pay for your trip, seat type or extend your travel on board the trains that allow it.