PRÉMIUM (PREMIUM) TICKET.

The all-inclusive option! The Prémium ticket offers you a trip at the highest level, in the XL Confort seat to enjoy more leg room and comfort, with all add-ons included in the price of your ticket: seat selection, changes and cancellations, in-seat food service ... and much more!

If you are a holder of the Más Renfe card, with the Prémium ticket you will earn the highest percentage of Renfe Points, which you can use on future trips or with our partners.

Remember that you will always get the best deal if you buy your ticket in advance.

THE PRÉMIUM TICKET INCLUDES:

  • Travel in the XL Confort seat.
  • NEW! Maximum flexibility for your trip with the Superflex pack, which includes the following add-ons:

    • Unlimited free changes: make all the changes you need up to the date and time of departure without any additional charges. You will only be asked to pay for the difference in price with the new ticket, if any
    • Puente AVE: advance or delay your departure on the same day of the trip, with no additional change fees and without having to pay for any difference in price
    • Full refund: you can cancel your ticket up to 7 calendar days before the date of departure and you will receive 100% of the ticket amount, or 95% if it is cancelled within 6 days of departure
  • If you need to, you can change the holder of your ticket for free.
  • If something comes up and you miss your train, you will be able to change your ticket to travel on the next one free of charge, provided that you request the ticket after departure of the train and within the next 30 minutes of its departure.
  • Select the seat in which you wish to travel, with no extra charge.
  • Travel with your pet for free.
  • Enjoy in-seat food and drinks. Get all the details

 

ALL TICKETS INCLUDE THESE SERVICES:

ON-BOARD services page

LAND services page

3 items of luggage

Customer Service Office

Punctuality commitment

Last-minute points

Audio and video on-board (except for Intercity)

Self-service Machines

WiFi (PlayRenfe on AVE (high-speed) trains)

Assistance for people with reduced mobility

Silent carriage (AVE (high-speed)/Euromed)

Combined Cercanías

Cafeteria / mobile bar service

Earning Renfe Points

PLEASE BEAR IN MIND THAT:

  • The changes and cancellations add-ons (Unlimited free changes, Puente AVE, Full Refund and Superflex pack) can only be purchased at the time of purchase of the ticket and are not available for Básico tickets. Choose an Elige or Prémium ticket to enjoy a greater flexibility.
  • All tickets can be cancelled free of charge within 2 hours after purchase.
  • All AVE and Larga Distancia (long distance high-speed) tickets are individual tickets with the passenger's name on, so we can contact you if needed. When you are travelling, do not forget to bring a valid ID document with a photograph (national ID card, driver's licence, residence card or a passport). Identity checks may be carried out during the check-in process or on the train.

Read the terms and conditions of the Prémium ticket

If you travel on AVE (high-speed) or Larga Distancia (Long Distance) trains, your ticket includes Combinado Cercanías, which will allow you to travel on Cercanías (Suburban), Rodalies (Commuter) and the Alicante TRAM network. You can use the Combinado Cercanías from 4 hours before departure and up to 4 hours after arrival at your destination.

Purchase a Combinado Cercanías ticket at self-service machines and station ticket offices, scanning the barcode or entering the code on your ticket. At stations in Cercanías hubs in Madrid, Malaga, Valencia and Murcia/Alicante, you can access the Cercanías network directly by scanning the two-dimensional barcode on your AVE (high-speed) or Larga Distancia (Long Distance) ticket at the turnstiles, so you do not have to wait at self-service machines or ticket offices.